Pricing
Transparent Pricing. No Surprises. No Contracts.
One plan. One price. A fully custom AI receptionist built for your med spa — trained on your treatments, your protocols, your brand. Cancel anytime. The AI earns its spot every month or it doesn't stay.
$750 one-time setup fee
- Fully custom AI receptionist trained on your treatments, pricing, protocols, and brand voice
- 24/7/365 inbound call answering — evenings, weekends, holidays
- Unlimited simultaneous inbound calls — no busy signals, no hold music
- 200 minutes of call time per month included
- Real-time appointment booking directly into your existing calendar
- Appointment rescheduling and cancellation handling
- Custom call transfer logic for your specific escalation rules
- Call recordings and full transcripts for every call
- Monthly performance report (volume, bookings, top questions, outcomes)
- Ongoing training updates whenever your services or pricing change
- Email support
Not satisfied within 30 days of going live? Full $750 setup fee refunded. No questions.
ROI Calculator
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You're potentially leaving
$0
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Everything Included
No Hidden Fees. No Surprise Charges.
Here is exactly what you get with your monthly plan and your one-time setup fee — down to the last detail.
Monthly Plan
$329/month
- Fully custom AI receptionist trained on your treatments, pricing, protocols, and brand voice
- 24/7/365 inbound call answering — evenings, weekends, holidays
- Unlimited simultaneous inbound calls — no busy signals, no hold music
- 200 minutes of call time per month included
- Real-time appointment booking directly into your existing calendar
- Appointment rescheduling and cancellation handling
- Custom call transfer logic for your specific escalation rules
- Call recordings and full transcripts for every call
- Monthly performance report (volume, bookings, top questions, outcomes)
- Ongoing training updates whenever your services or pricing change
- Email support
One-Time Setup Fee
$750 — paid once, never again
- 30-minute discovery and onboarding call
- Complete AI training on all treatments you offer
- Pre-treatment and post-treatment protocol configuration
- Pricing and consultation policy configuration
- Provider and scheduling logic setup
- Membership and package handling
- Brand voice and tone calibration
- Seamlessly connects to all of your calendars
- Phone system integration via call forwarding — no hardware needed
- Comprehensive testing across all services and scheduling scenarios
- Final walkthrough call and launch approval — nothing goes live without your sign-off
30-Day Setup Fee Guarantee
If you are not completely satisfied within the first 30 days of going live, the full $750 setup fee is refunded. No conditions. No partial refunds. No questions. GoSona earns the setup fee or gives it back.
Pricing FAQ
What happens if I go over my 200 call minutes?
Any usage beyond 200 minutes is billed at $0.15 per minute at the end of the billing cycle. Usage is visible in the dashboard at all times — no surprises. The average med spa call runs 2 to 4 minutes, so 200 minutes comfortably covers 50 to 100 calls per month. If you are consistently going over, the GoSona team will flag it proactively.
Is the setup fee refundable?
Yes. If you are not completely satisfied within the first 30 days of going live, the full $750 setup fee is refunded. No conditions. No partial refunds. No questions. GoSona earns the setup fee within the first 30 days or gives it back.
Why is pricing public?
Because hiding pricing wastes everyone's time. Practices should know exactly what they're investing before a single phone call. No bait-and-switch. No "it depends" answers. Transparent pricing is part of the brand promise.